Shipping policy

Last updated: 20 October 2026

How long it takes
Everything is made to order, so delivery time is production time plus shipping time. Checkout shows your estimated delivery date. It’s an estimate, not a promise, and can vary with product, destination, carrier and customs. Ordering for a birthday or Christmas? Order early.

Where we ship
We ship worldwide. Each order is made by our production partners as close to you as possible, so it travels less and gets to you sooner.

Shipping options
The options for your address appear at checkout, such as Standard and, where available, Express. If timing matters, choose Express.

Shipping costs
Shipping is calculated at checkout based on your address and what’s in your cart. Any current shipping offer is applied automatically.

Orders with more than one item
Items made in different places may arrive in separate parcels on different days, each with its own tracking.

Customs, duties and taxes
International orders may attract customs duties, taxes or fees on arrival. These are set by your country, based on the order’s value, and paid by the recipient.

PO boxes and pickup points
We can deliver to PO boxes in the United States only. Where it’s offered, you can choose a pickup point at checkout. Otherwise, please use a residential or business address.

Tracking
You’ll get a tracking link by email once your order ships. Some economy services have limited tracking updates.

Delays, lost parcels and wrong addresses

  • Delays: carriers and customs occasionally run late. Please allow for it.
  • Lost in transit: tell us within 30 days of the estimated delivery date and we’ll send a replacement.
  • Returned to sender: if a parcel comes back because the address was incorrect or incomplete, it was refused, or it wasn’t collected, we’ll reship once you confirm the address. You’ll cover the cost of the new shipping.

Changes and cancellations
Orders go into production quickly. If you need to change or cancel, contact us straight away. Once production has started or your order has shipped, we can’t change it.

Returns
Please don’t post items back to us or to our production partners. If something’s wrong, email us first and we’ll sort it with a remake or refund, as set out in our Refund Policy.

Need help?
Email superunleashedstore@gmail.com with your order number and we’ll jump on it.